What to expect when you visit
From 29 March 2021
A breath of fresh air and we hope an experience of calm and tranquillity. Our gardens have been well looked after over these last few months, by the Therapeutic Gardening team – there are new things to see and the gardens are flourishing. Your visit will be a little different to the times you have spent with us before, please read through the following so you are prepared.
When are you open?
From Monday 29 March, Mondays to Fridays, 10am until 4pm (closed weekends and Bank Holidays). We are closed for the long weekend from Friday 2 April (Good Friday) through to Monday 5 April (Easter Monday). We re-open Tuesday 6 April.
Do I need to book to visit?
Pre-booking is not currently required, though it may be introduced if the Gardens become busy. We will close the gates if visitor numbers reach our covid-19 safe capacity.
We ask that visitors respect the current government restrictions. From 29 March, the rule of six will return for outdoors (or two households).
** Please check government guidance for any changes made since this page has been published**
Is everything open?
There is a one-way route around the gardens: in via the welcome shelter and leave via the delivery track.
The toilets, woodland, parts of the the play area and other areas of the Gardens are open. The toilets will be operating a one-in one-out system – and they will be cleaned regularly throughout the day. We have installed no-touch soap dispensers and new taps which can be pressed with an elbow.
The Mollie Martineau Building, Keder House, glasshouses and Pavilion are closed to visitors.
For full details on areas that are open and closed, please read our advisory signage on display at the gardens, maintaining a two metre distance from others. When you arrive, please use the no-touch hand sanitizer in the Welcome Shelter.
Will the play area be open?
The play area will be open but has changed. Best to prepare younger visitors for what to expect since we are renovating the area and certain areas may not be accessible when you visit. We are restoring the Wheelhouse and Shipwreck Deck, relocating the sandpit and furnishing the area with eco-friendly play equipment. The sandpit has been filled in – a new sandpit area is planned. You can find out more about renovation of the play area here.
Please maintain social distancing in the play area (there maybe more space on the Tai Chi lawn and in the woodland) – there are handwashing facilities nearby in the toilets.
Our Stick Man self-guided trail is available, pick up a pack on arrival (£2.50 donation welcomed.)
Can I get something to eat or drink?
We’ll serve hot and cold drinks to people seated in visitors seated in the Courtyard, under the Canopy or on the Shipwreck Play Area. Please let our Visitor Welcomer Kim know what you would like. Observing social distancing, she will place your tray of drinks nearby, for you to collect and take to your table. Donations are welcomed. You’re welcome to bring your own picnics, please follow government guidelines on social distancing and take all your litter home with you.
Will you have picnic tables?
We have a number of tables and chairs in the Courtyard Garden, the Pavilion canopy and the Shipwreck Play Area which will have Green / Red notices advising visitors where it is safe to sit, and these will be cleaned in between use.
Can I pay by cash or card?
We do have seasonal plants, produce and homemade jams for sale. Please pay for purchases by card. Donations can also be made by card (thank you) – cash donations in our sealed donations box will be gratefully received.
Please observe three people maximum in the outdoor sales area.
What about wheelchair accessibility and facilities?
We have two wheelchairs – these will be cleaned after each use. Please advise us when you wish to leave so we can assist you in your departure, since the exit route along the track is not suitable for wheelchair users (we will guide you down a paved exit route).
How are you cleaning?
We have put in place enhanced cleaning regimes in line with government guidance.
Why haven’t you opened sooner / why aren’t you open every day? The temporary closure of our gates (due to the pandemic) has meant we have lost a vital income stream that events and public visits generate. Remaining closed to visitors was not an easy decision, but this has been a time when the volunteers on our Therapeutic Horticulture programme have needed the service more than ever. Over the last few months we have successfully re-started the Therapeutic Horticulture service for our volunteers. With careful planning, risk assessments and other preparations including a renovation of the toilets, we are now in a more robust position to welcome visitors to Martineau Gardens. For those who are not able to visit us during the week, we ask for your patience – we are gradually increasing our capacity and will update you when we feel the time is right to welcome everyone back. Until then we wish you all well.
How can I become a Friend?
We need your support more than ever. Your subscription to the Friends Scheme supports us financially and ‘funds the unfundable’ (the day to day or unexpected costs) that do not fall within any particular funding stream. Please do consider becoming a Friend to support Martineau Gardens.
Join online here You’ll need to fill out the e-form on our website and set up a direct debit/standing order with your bank.
Alternatively, download and complete a copy of this form and bring it with you when you visit. We can take your card payment on arrival.